Islamic Council of Victoria
Cost of living crisis

ICV's community response

A global oil shock is putting Victorian Muslim families under serious financial pressure. ICV has launched two tracks of support — emergency food relief for those in need, and a free tool to help every family claim the government support they're entitled to.

33,000

Victorian Muslim households currently in financial hardship

58,000

Projected in hardship by January 2027 as cost buffers wind back

2 tracks

Relief today, and tools to find every dollar of support you're owed

How ICV is responding

Whether you need support or want to provide it, there is a clear path forward.

For families under financial pressure

Crisis Support Tool

Answer a few questions and ICV will match you to government payments, concessions, and support programs you may be eligible for — with step-by-step claiming instructions. Takes about 5 minutes. Anonymous.

Start the triage tool
For those who want to help

Food Relief Campaign

ICV is procuring and delivering halal food parcels to Victorian Muslim families most in need — referred through trusted community networks, delivered door-to-door, with dignity.

$2

0%

raised of $50,000 goal

Donate now

Track 1 — For families under financial pressure

Crisis Support Tool

Thousands of Victorian Muslim families are missing out on government payments, energy concessions, health care cards, and other support they are legally entitled to. ICV built this free tool to fix that.

1

Answer a few questions

The tool asks about your household situation — income, family composition, visa status, and current costs. It takes about 5 minutes and stores no personal data.

2

Get matched to programs

Based on your answers, the tool identifies every government payment, concession, and support program you may be eligible for — across federal, state, and community programs.

3

Follow the claiming instructions

Each matched program comes with plain-English, step-by-step instructions on exactly how to apply or claim — including phone numbers and direct website links.

Need help right now?

If you or your family cannot afford food, rent, or utilities right now, call the National Zakat Foundation on 1300 111 843 for emergency assistance. You can still use this tool afterwards.

Start the triage tool

Takes about 5 minutes. Anonymous — no personal data is stored.

Track 2 — Fundraiser · Active campaign

Food Relief Campaign

ICV is raising funds to procure and deliver halal food parcels directly to Victorian Muslim families most in need — referred through trusted community networks and delivered door-to-door, with dignity.

1

Who we're helping

Families facing food insecurity across Victoria — including recent arrivals, refugees, and households that have fallen through the gaps of mainstream welfare systems.

2

How it works

ICV works directly with frontline community workers and local mosques to identify those in greatest need. Parcels are halal-certified, culturally appropriate, and delivered to the door.

3

How donations are used

100% of funds go to procuring and distributing halal food and essential household goods. Every dollar raised is a direct response to a family in need.

$2

raised of $50,000 goal

0%

Donate to this campaign