Disability & Aged Support
Complaints about disability workers & providers
Showing 3 services
For complaints about regulated Victorian disability services funded by DFFH, TAC or WorkSafe rather than NDIS-funded services.
Level 1, 2 Lonsdale St, Melbourne VIC 3000. statewide Victorian complaints service
For complaints or serious concerns about NDIS-funded providers or workers, including unsafe or poor-quality supports, neglect or abuse, privacy breaches, unfair practices or a provider not responding to complaints. Reports can be anonymous or confidential. Thi…
Mon-Fri 9am-5pm in Victoria
No Victorian public walk-in service required (national regulator, phone & online) - serves Victoria
For concerns or complaints about a disability worker in Victoria, regardless of how the worker's service is funded. Complaints can be made by phone, online or in writing, and can be anonymous; interpreters and face-to-face assistance can be arranged.
Level 1, 2 Lonsdale St, Melbourne VIC 3000. statewide complaints service; face-to-face assistance can be arranged
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Need an interpreter? Call TIS National on 131 450 and ask them to phone the service for you. This is free. Call 131 450
The ICV lists these services as a referral point. We do not run them and cannot guarantee availability. Contact details are checked regularly, but please confirm with the service before travelling.
Directory last reviewed 7 September 2026.