In an emergency
If you or someone else is in immediate danger, call 000 now. For 24/7 crisis support call Lifeline on 13 11 14.
Call 000Emergency & Crisis Support
DFV crisis lines and access points
Showing 6 services
Specialist family violence support for Muslim women, including risk assessment, safety planning, case planning, access to emergency relief and crisis services, crisis accommodation referral, and help navigating child protection, policing, courts, and Islamic d…
No public street address (withheld for client safety) - operates state-wide across Victoria
Crisis support for Muslim individuals and families who are homeless, at risk of homelessness, or escaping domestic and family violence, including men, women, and children. Offers temporary accommodation, immediate safety support for those leaving an unsafe hom…
No public street address - Nation-wide service
The national 24/7 domestic, family, and sexual violence counselling service. Call, text, chat online, or video call for confidential information, counselling, and referrals.
No public street address (24/7 national phone, text & online) - serves all Victorians
A specialist family violence service for women from migrant and refugee backgrounds in Victoria, including Muslim women, offering crisis support, case management, and in-language assistance. It also runs an accredited legal centre working across migration and…
No public street address (withheld for client safety, postal GPO Box 2905 Melbourne VIC 3001) - operates state-wide across Victoria
Victoria's statewide 24/7 family and domestic violence crisis service, offering immediate safety planning, risk assessment, crisis accommodation, and multilingual support for anyone experiencing family violence.
No public street address (withheld for client safety, postal GPO Box 4396 Melbourne VIC 3001) - Victoria's statewide 24/7 crisis service
Victoria's free access point for anyone experiencing family violence or needing help with the wellbeing of children. Contact your local hub by phone, email, or in person, no referral needed. Hubs are open Mon-Fri 9am-5pm (closed public holidays). Outside these…
Per-hub contacts: orangedoor.vic.gov.au/contact-us
No single street address (network of hubs across Victoria, Mon-Fri 9am-5pm + after-hours referral) - Victoria-wide
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The ICV lists these services as a referral point. We do not run them and cannot guarantee availability. Contact details are checked regularly, but please confirm with the service before travelling.
Directory last reviewed 7 September 2026.