Cost of living crisisICV's response
Islamic Council of Victoria
In an emergencyIf you or someone else is in immediate danger, call 000 now. For 24/7 crisis support call Lifeline on 13 11 14.

Financial Support

I'm behind on my utility bills

Government grants & concessions for utility bills

Showing 2 services

Victorian Government - Energy, Gas & Water Concessions (DFFH)

Government serviceAll of Victoria

If you hold a Pensioner Concession Card, Health Care Card, or DVA Gold Card you get 17.5 per cent off your electricity usage and service costs all year (not applied to the first $171.60 of the annual bill), plus a winter gas concession of 17.5 per cent from 1…

50 Lonsdale Street Melbourne, Victoria 3000 - operates state-wide

Victorian Government - Utility Relief Grant Scheme (URGS)

Government serviceAll of Victoria

Government grants of up to $650 per utility (or $1,300 if you use a single energy source) in any two-year period, to help pay overdue electricity, gas, or water bills when a temporary financial crisis puts you at risk of disconnection. The grant is paid straig…

No public street address - Victorian Government scheme, apply through your retailer or the Concessions Information Line, operates state-wide

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Directory last reviewed 7 September 2026.

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