Financial Support
Government payments & concessions access
Showing 2 services
Talk to Centrelink about your payments, crisis payment, special benefit, or advance payment in your own language, at no cost for the interpreter.
No public street address - national phone service, available to all Victorians
A free, independent Centrelink service where FIS Officers help you understand payments, concessions, advances, and managing money, by phone, video, or in person, with interpreters available.
say 'Financial Information Service'
No public street address - appointments at local service centres plus phone and video, operates nation-wide
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Need an interpreter? Call TIS National on 131 450 and ask them to phone the service for you. This is free. Call 131 450
The ICV lists these services as a referral point. We do not run them and cannot guarantee availability. Contact details are checked regularly, but please confirm with the service before travelling.
Directory last reviewed 7 September 2026.