Financial Support
Free financial counselling & debt help
Showing 3 services
Free legal information and, where eligible, legal advice for Victorians dealing with consumer credit and debt problems such as loans, credit contracts and debt collection. They can also refer you to other help.
Victoria-wide phone/online legal service
The Victorian peak body for financial counsellors, with a public find-a-counsellor tool linking you to your nearest free face-to-face financial counsellor. For immediate help, call the National Debt Helpline on 1800 007 007 (Mon-Fri 9:30am-4:30pm). Financial c…
469 La Trobe Street, Melbourne - state-wide referral service and peak body for Victorian financial counsellors
A free, confidential, and independent phone and live chat service where qualified financial counsellors help you deal with debts, negotiate with creditors, and understand your options. They never lend money and never sell anything.
Mon-Fri 9:30am-4:30pm
No public street address - national phone and online service, live chat Mon-Fri 9am-8pm, available to all Victorians
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The ICV lists these services as a referral point. We do not run them and cannot guarantee availability. Contact details are checked regularly, but please confirm with the service before travelling.
Directory last reviewed 7 September 2026.