Beyond Blue
24/7All of Victoria
Free 24/7 telephone and online counselling for anyone affected by anxiety, depression, or suicidal thoughts, with interpreters available.
No public walk-in address (telehealth) - state-wide
In an emergencyIf you or someone else is in immediate danger, call 000 now. For 24/7 crisis support call Lifeline on 13 11 14.
Mental Health & Counselling
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Crisis & support helplines (free)
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Griefline
24/7All of Victoria
A free national helpline offering telephone grief and loss support for people aged 18+, staffed by trained counsellors and volunteers, plus booked support calls and 24/7 online forums. The phone line operates limited hours (approx. 8am-8pm, 7 days) - check gri…
No public walk-in address (telephone & online) - available across Victoria
PANDA - National Perinatal Mental Health Helpline
Local area
Australia's free national perinatal mental health helpline, offering information, counselling, and referrals for anyone struggling during pregnancy or the first year of parenthood, including partners and family, with interpreters available. Open Mon-Fri 9am-7:…
425 Smith St, Fitzroy VIC 3065. (office, not a walk-in service) - helpline serves all of Victoria
SuicideLine Victoria
Government service24/7All of Victoria
Free, professional 24/7 phone and online counselling for Victorians aged 15 and over who are at risk of suicide, worried about someone, bereaved by suicide, or experiencing mental health issues. Interpreters available.
No public street address (Victoria-only 24/7 phone & online) - serves all Victorians
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Need an interpreter? Call TIS National on 131 450 and ask them to phone the service for you. This is free. Call 131 450
The ICV lists these services as a referral point. We do not run them and cannot guarantee availability. Contact details are checked regularly, but please confirm with the service before travelling.
Directory last reviewed 7 September 2026.