In an emergencyIf you or someone else is in immediate danger, call 000 now. For 24/7 crisis support call Lifeline on 13 11 14.

I support someone with mental illness and need help for myself

Support for mental health carers & families

Showing 3 services

Carer Gateway (Australian Government)

Government serviceAustralia-wide

Free support for unpaid carers, including people caring for someone with mental illness. Services can include counselling, coaching, peer support, tailored support and planned respite. Emergency respite may be available at short notice when a carer suddenly ca…

1800 422 737

Visit website

Request a call back or email contact: https://www.carergateway.gov.au/request-call-back?method=Email

No public street address (national phone service with VIC delivery partners) - nation-wide

Mental Health and Wellbeing Connect

Government serviceAll of Victoria

Free Victorian support specifically for family members, carers and supporters of someone experiencing mental health, substance-use challenges or psychological distress. Support can include peer support, wellbeing help, system navigation, education and practica…

Visit website

Centres across Victoria plus phone/online access - you can use any Connect centre, not only the one nearest home

Tandem - Support & Referral Service

Government serviceAll of Victoria

Statewide support and referral for family, carers and supporters of people experiencing mental health challenges. Tandem can provide information, help navigating services and carer-focused support. Tandem is not a crisis service.

1800 314 325

connectcoordination@tandemcarers.org.au Visit website

70 Trenerry Crescent, Abbotsford VIC 3067. statewide support/referral service

Back to AskICV Call the ICV on (03) 9328 2067

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The ICV lists these services as a referral point. We do not run them and cannot guarantee availability. Contact details are checked regularly, but please confirm with the service before travelling.

Directory last reviewed 7 September 2026.