Refugee & New Migrant Support
Free interpreting & English classes
Showing 3 services
Free English classes for eligible migrants and humanitarian entrants, with free childcare for pre-school children and no hour cap. Victorian providers include AMES Australia, Kangan Institute, and Carlton Neighbourhood Learning Centre.
AMEP enrolment line
Delivered at many locations across Victoria - state-wide
Immediate phone interpreting, free for non-English speakers when contacting most services, with more than 2,700 interpreters in over 150 languages, available 24 hours a day, every day. You can ask for an interpreter of a specific gender.
No public counter - national phone & video service (Department of Home Affairs)
Victoria's government-owned interpreting and translating service, with professional interpreters in more than 190 languages by phone, video or in person. Most Victorian government, health, legal and family violence services book interpreters through them at no…
Melbourne head office - statewide phone and video coverage, serves all Victorians
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Need an interpreter? Call TIS National on 131 450 and ask them to phone the service for you. This is free. Call 131 450
The ICV lists these services as a referral point. We do not run them and cannot guarantee availability. Contact details are checked regularly, but please confirm with the service before travelling.
Directory last reviewed 7 September 2026.